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Shipping policy

Effective Date: 2026-05-20

1. Introduction

Aloha Swim Wellness is owned and operated by ALOHASWIMFITNESS LLC.

This policy explains how we ship orders placed on alohaswimwellness.com.

  • All Shipping Charges Are Shown At Checkout
  • 1-3 Days Handling Time Plus 5-8 Days Transit Time
  • Combined Total Time is 6-11 Business Days
  • Destination: United States
  • Coverage: All products unless a product page says otherwise

2. Shipping Destinations

United States

  • We ship within the United States
  • We currently ship to addresses within the United States
  • We do not ship to P.O. boxes that cannot accept carrier delivery

Future expansion

We plan to add more regions. When we do, this page will be updated.

3. Shipping Costs

All shipping costs are shown at checkout. There are no hidden fees from us. Local taxes at checkout still apply when required by law.

4. Order Handling and Delivery Time

Total combined time from order to delivery is 6-11 business days. Business days are Monday through Friday excluding holidays.

  • 1-3 Days Handling Time
  • 5-8 Days Transit Time
  • Combined Total Time is 6-11 Business Days

If an item needs extra time, the product page will show a note. That note will override the general timing above.

5. Shipping Methods and Carriers

Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.

Shipment tracking

Every shipment includes tracking. You will receive a tracking link by email when your order ships.

Insurance

Shipments are insured against loss or damage. Contact us if there is an issue.

6. Order Tracking

After your order ships you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages

If your delivery exceeds the delivery window, email us at support@alohaswimwellness.com or call (531) 600-8998.

Marked delivered but not received

  • Confirm your shipping address
  • Check with neighbors or building management
  • Contact us so we can assist with a trace

Damaged packages

We will arrange a replacement or refund as appropriate.

8. Missing Items

If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds

We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return Policy for details.

10. Address Accuracy

Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.

11. Contact

12. Changes to This Policy

We may update this Shipping Policy. Changes take effect when posted on this page.

Thank you for shopping with ALOHASWIMFITNESS LLC

Aloha Swim Wellness is Owned & Operated by ALOHASWIMFITNESS LLC
Aloha Swim Wellness is an Online Only Retailer Without a Physical Storefront